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We are a peer to peer fashion rental & resale platform. The AirBnb of luxury fashion, if you will. Our service connects progressive women who are interested in circular fashion and allows members to lend and rent clothes and accessories. Best Kept Shared is the provider of the platform and the organiser of logistics and acts only as intermediary between the Renter and Lender.
Click "Register" on our homepage and set up your account in seconds. Next you'll be asked to complete an ID and liveness check.

At Best Kept Shared, community is at the heart of our concept so we encourage interaction with other Keepers throughout the entire rental lifecycle. You can get in contact with fellow Keepers by messaging them directly through their profile page or by clicking on the Messages icon.  You can start a chat or ask questions to Keepers. And you can even follow Lenders to stay up to date on any new additions to their wardrobes. 

We offer a 100% fit guarantee. If your item isn't the perfect fit, you can get a full refund minus the AED 35 delivery.

Just request to return the item within 4 hours of receiving it by going to the Rental Booking in your Dashboard and quoting "item does not fit" as the reason. You have up to 4 hours to complete this action, after which you will need to contact us directly. You can do this through Dashboard > My rental record > Return.

We love to stay connected; you can contact us on the Homepage > Connect > Contact Us. Or email us [email protected] or call us on 055 570 1717 or 050 514 0293.

For Managed Wardrobe service, Best Kept Shared will store your items in-house and manage the rental requests & logistics for you. There's nothing for you to do except receive the earnings. The Managed Wardrobe doesn't come with any upfront fees but we take a 50% commission on items rented and sold.

To enquire about Managed Wardobe Services please contact l[email protected] or send us a whatsapp on 050 514 0293.

There are two ways we can arrange a wardrobe review:

1. For a few items we can manage this via WhatsApp. Simply send an image of the item along with the size, the designer name and if the item is available for Rent, Resale or Both.

2. Or if you have a larger amount of pieces (20+) we can come to your house and do an in person review and wardrobe upload.

To enquire about a Wardrobe review please contact l[email protected] or send us a whatsapp on 050 514 0293.

Step 1: Sign up & list your Wardrobe.

Register & complete our 2 step ID verification. Then list your dreamy designer wardrobe in just a few clicks.

Step 2: Accept bookings.

If our renters love your item, you'll start to receive messages and booking requests. To maintain a good reputation amongst the Keeper community, be sure to respond within 12 hours. You can easily respond on the go through our messaging dashboard.

Step 3: Get paid.
Our courier will pick up the item on the rental date and return it to you dry cleaned. All you need to worry about is how you'll spend your earnings. Rent that Cecile Bahnsen dress perhaps?

1. Discover

Browse clothing, bags and accessories from the coolest closets in the city. And did you know you can buy with us too? The items listed for sale show a buy price next to the rental price.


2. Register & rent

To register you'll first need to complete our two stage ID verification process (don't worry it only takes two minutes) .

Book with peace of mind knowing we have a fit guarantee policy You simply select your desired dates, duration and request to book.


3. Enjoy the compliments

Receive your item via our courier and rock your rental. Don't forget to tag us on social.


And don't worry the pick up and dry cleaning is on us.

Multiple studies site increasing the number of times we wear an item as the single best thing we can do to reduce the environmental impact of our wardrobes.The circular fashion movement aims to extend the life cycle of your clothes which flows onto less creation of new garments and less ending up in landfill.
You may have noticed our IRL feed on the product and lender pages. This is a feed showing Keepers wearing the rentals in real life. We included this feed to showcase the joys of women wearing each others clothes. We want to make you feel part of a revolutionary fashion community, plus it's helpful for you to access size and fit.
The age old issue in e-commerce is accessing size and fit. When our Keeper community can see the measurements of the owner of the clothes it really helps them in accessing size and fit.

Every Keeper has a BKS wallet.

If you are a Lender, the earnings you make from renting out your items will reflect here as BKS credit. AED 1 is one credit.  

You have two options in terms of spending the credit in your wallet. You can: 1. Spend them renting on the site 2. Request to have them transferred to your bank account by going to My Account > BKS Wallet > Bank Transfer Request. 

Just Dubai. For now :)

We hold the upmost respect for your privacy and are fully committed to using personal information obtained responsibly and in your best interest. Please see the Terms of Service and Privacy Policy for the full details.

In the unfortunate event that you and another member of our Keeper community are unable to resolve a dispute directly, please contact us at [email protected].

If you wish to delete your account you can email us directly at [email protected] and we'll arrange for your account and all personal data to be deleted from our system.

Forgot your password, no worries. Just click 'Forgot password' at 'Sign In'. You also have the option to reset your password from "My Account" > "Password".

To ensure the safety and security of our site we have a mandatory ID verification process. This process usually takes between 1-3 minutes. Occasionally more information may be requested to verify your account in which case your account status will be pending approval. If this process is taking too long you can email us hello@bestkeptshared.com.
We hold the upmost respect your privacy and are fully committed to using personal information obtained responsibly and in your best interest. Please see our Terms of Service and Privacy Policy for our full policy.

1. Discover

Browse clothing, bags and accessories from the coolest closets in the city. And did you know you can buy with us too? The items listed for sale show a buy price next to the rental price.


2. Register & rent

To register you'll first need to complete our two stage ID verification process (don't worry it only takes two minutes).

Book with peace of mind knowing we have a fit guarantee policy You simply select your desired dates, duration and request to book.


3. Enjoy the compliments Receive your item via our courier and rock your rental. Don't forget to tag us on social.


And don't worry the pick up and dry cleaning is on us.

We currently offer two rental durations:

The One-Night Stand - 3 day rental

The Staycay - 1 week rental

Some items are also available for purchase, you can find these items by filtering by 'Buy'. 

Yes absolutely. You can reserve an item up to six months in advance. Our more organized members like to set up event wish lists for their upcoming events and book their favourite item months in advance.
You'll find info on the items you've booked on the Best Kept Shared website go to Dashboard > Renting.

You can rent multiple items from the same closet. Chances are you may be able to rent the whole look (hello matching accessories) from the same lender.

Please note: If you rent different items from different members, the transactions will be separate so you can track each order. 

No alterations are allowed (including; tacking, pinning or adding accessories) unless specifically agreed in writing with the lender.

Your item will arrive on the first day of your booking. In the unfortunate event that the item is not delivered by the requested delivery date, the item that is delivered is not as described or shown on the site or is not in acceptable condition, you will be entitled to a full refund of Rental Price and delivery charges. You can request a refund at DASHBOARD> RENTING> SELECT ITEM >RETURN


Reasons for Return include:

Item is in poor condition/damaged

Item looks different to image/description on site

Incorrect item received

Item didn't arrive in time


Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 10-12 days for the refund transfer to be completed.

Respecting the rental period is crucial as many of our lenders will have short turnaround times between rentals; meaning that if returned late you could be leaving them out of pocket. A late fee of 150 AED per day will be charged to the Renter for late returns. However, in the case of extreme circumstances; we always suggest messaging the lender and explaining the situation to see if there is any flexibility on the return date.
First point of call is to contact the lender and contact us, we may still be able to get the item to you in time. However, if it is too late you can cancel the request or request a refund from the rental record details page in your renter dashboard.
Upon booking, your return date and time will be automatically specified. Simply have the item ready for collection by our courier.
Yes, dry cleaning is mandatory and will be arranged by Best Kept Shared (the item will be collected by the dry cleaner from the Renter and returned to the Lender) . For first time rentals it is the responsibility of the Lender to ensure that the item is dry cleaned and ready for rental.
Our policy is that all items listed on the site are 100% authentic. We run spot checks on our listings and if a Lender is caught uploading an inauthentic item they will immediately be banned from the site.

Reviews are core to our site, they help us to keep the community accountable and facilitate trust among Keepers. We work on a star system, with 5 stars being the highest rating. It is mandatory for both the Renter and Lender to rate each other when the rental is complete.

At the time of review we also encourage Renters to upload a picture of them wearing the item IRL, helping future renter’s access size and fit information.

Our platform provides you with an easy, safe and secure way to rent out your wardrobe, through ID verification, communication tracking and secure payment. If a transaction happens outside of the platform you aren't protected in any way. If a member tries to communicate with you outside the platform please report them via email us at [email protected] so we can keep the community of women using the platform are all honest and trustworthy individuals. Anyone caught transacting off site will be immediately banned.

Best Kept Shared shall make a pricing recommendation based on fifteen percent (15%) of the original RRP of the Item for a three (3) day rental duration and twenty percent (20%) of the RRP for the seven (7) day rental duration.

For resale of Items on the platform, we will make a pricing recommendation based on our understanding of the current market value of the Items, you have the right to override this recommended pricing.

At Best Kept Shared we work on a commission based model, so we only make money when you make money. For traditional peer to peer rental and resale our commission is 30% (15% from the renter side and 15% from the lender side then minus AED 25 for delivery.)

For our managed wardrobe service we work on a profit share basis and split the net revenue 50/50 of the rental or resale amount, minus delivery fee.

These service fees cover costs such as payment processing, ID verification, web hosting and other operational expenses.

Best Kept Shared takes responsibility for minor wear and tear on the Items, limited to fixes to buttons, zippers or minor repairs up to the amount of AED 150 per Item. However, in the event that an Item is damaged beyond repair, the renter of the Item is liable to pay the current market value of the Item to the Lender. Best Kept Shared will not liable for damage above AED 150. However, we will support the Lender in exercising their rights against the Renter by providing the Renter’s contact details and setting up a line of communication to facilitate remediation process.

The Renter can cancel the rental at no charge up to one week ahead of the rental date. If a cancellation is made within one week of the rental date the Renter will be changed 20% of the rental free. If the cancellation is made within 48 hours of the booking date that fee will increase to 50% of the rental price.

If you constantly book and cancel items Best Kept Shared reserves the right to revoke your membership. 

For Rental, your item will arrive on the first day of your booking. In the unfortunate event that the item is not delivered by the requested delivery date, the item that is delivered is not as described or shown on the site or is not in acceptable condition, you will be entitled to a full refund of Rental Price and delivery charges.


For Resale, you can request a refund within 3 days of purchase.


You can request a refund at DASHBOARD> RENTING> SELECT ITEM >RETURN


Reasons for Return include:

Item is in poor condition/damaged

Item looks different to image/description on site

Incorrect item received

Item didn't arrive in time

Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 10-12 days for the refund transfer to be completed.

Uploading your wardrobe onto Best Kept Shared is easy. Once logged in, simply click "List An Item" at the top right hand corner of the screen. 

You'll then fill in some basic information and upload pictures of the item. 


Top tip: If you have too many items to list enquire about our Managed Wardrobe Services on l[email protected] or send us a WhatsApp on 050 514 0293.

At Best Kept Shared we work on a commission based model, so we only make money when you make money. For traditional peer to peer rental our commission is 30% (15% from the renter side and 15% from the lender side then minus AED 35 for delivery.) Our commission is 30% for Resale, minus the delivery amount (25 AED). For our managed wardrobe service we work on a profit share basis and split the net revenue fifty:fifty (50/50), of the rental or resale amount, minus delivery fee. These service fees cover costs such as payment processing, ID verification, web hosting and other operational expenses.

Yes, if you choose our traditional peer- to peer model and manage the rental requests yourself then the items will be kept with you in your wardrobe. Just make sure you block out any dates in your calendar that you will be using the item and have the item dry cleaned before your next rental.

We do also offer a Managed Wardrobe service where we will store your items in house and manage the rental requests for you. If you want to wear one of your Managed Wardrobe items then just pay the delivery.  

We currently offer two rental durations: 

The One-Night Stand - 3 day rental 

The Staycay - 1 week rental 

We also offer a rent-to-buy and a resale option where the individual can purchase the item if it is listed for sale.

Step 1. Sign up & list your Wardrobe. 

Sign Up & complete our 2 step ID verification. Then list your dreamy designer wardrobe in just a few clicks. 


Step 2: Accept bookings. 

If our renters love your item, you'll start to receive messages and booking requests. To maintain a good reputation amongst the Keeper community, be sure to respond within 12 hours. You can easily respond on the go through our messaging dashboard.


3. Get paid. 

Our courier will pick up the item on the rental date and return it to you dry cleaned. All you need to worry about is how you'll spend your earnings. Rent that Cecile Bahnsen dress perhaps?

There are two ways we can arrange a wardrobe review and upload:

1. For a few items we can manage this via WhatsApp. Simply send an image of the item along with the size, the designer name and if the item is available for Rent, Resale or Both. 

2. Or if you have a larger amount of pieces (20+) we can come to your house and do an in person review and wardrobe upload.


To enquire about a Wardrobe review please contact [email protected] or send us a WhatsApp on 050 514 0293.

All items listed on the site are curated by the Best Kept Shared team to ensure they meet the following criteria. 


A. We accept clothing, bags, shoes and accessories that are less than 5 years old from Contemporary & Luxury Womens wear designer brands or vintage items.

B. All items must be authentic and in pristine condition. Spot checks will be carried out by our team periodically and authenticity proof will be requested at the time of upload. 

C. We do not accept fast fashion brands, all items must have a minimum original retail value of AED 500. 


A full list of the designers we accept is shown in the List An Item Designer Dropdown (You can also request a new designer here if you cannot find the designer on the list). 

Best Kept Shared reserves the right to update, approve or reject the listing and/ or listing criteria at any time. 

Great photos are the key to a great listing! Photograph the item on a hanger or mannequin (make sure they are straight) with a plain white background so the item really pops and be sure to shoot from multiple angles and capture the item details. 

To remove items from the background you can use an AI background remover tool like: https://www.remove.bg/  or https://magicstudio.com/

We also have an IRL feed where you can upload street style pictures of you wearing the item. In the future renters will share photos of them in your item IRL, this will appear on the product listing page. 

Best Kept Shared may remove the background, edit, use or remove any photographs uploaded on the site at our discretion. 

Best Kept Shared shall make a pricing recommendation based on fifteen percent (15%) of the original RRP of the Item for a three (3) day rental duration and twenty percent (20%) of the RRP for the seven (7) day rental duration, you have the right to override this recommended pricing. 

For resale of Items on the platform, we will make a pricing recommendation based on our understanding of the current market value of the Items, you have the right to override this recommended pricing. 

Renters can reserve an item up to six months in advance. 

If you are looking for a designer that is not yet listed on the site you can request to 'Add a new designer' on the designers page 

Nothing at all! We work on a commission based model so we only make money when you make money. 

As a Lender, you can cancel the booking at no charge up a week before the rental date. If you cancel the booking within one week of the rental date you will be charged a 150 AED penalty. 

You can cancel a request from your Lending > Order management details page in the dashboard.

You will be asked to fill in a short cancellation form with one of the following reasons for cancellation: - Last minute travel - Lender no longer interested in renting this item - Item is sold.

Your rental and sale earnings will appear in your Best Kept Shared Wallet for the amount of the Rental Fee minus the Best Kept Shared Commission (30% for Rental and Resale), and the delivery amount (25 AED). 


The process is as follows: 

A) You can then request to transfer the credit to your bank account or use it as credit on the site for your next rental.

B) Please allow between 7 -10 working days for the transferred money to reach your bank account depending on your bank's processing time.

C) The processing fee for sending the money to your bank account is AED 1.

D) We only transfer money to UAE banks and in AED currency.

 


Best Kept Shared will fix minor wear and tear on the Items, limited to fixes to buttons, zippers or minor repairs up to the amount of AED 150 per Item. However, in the event that an Item is damaged beyond repair, the Renter of the Item is liable to pay the current market value of the Item to the Lender. Best Kept Shared will not liable for damage above AED 150. However, we will support the Lender in exercising their rights against the Renter by providing the Renter’s contact details and setting up a line of communication to facilitate remediation process.

To keep our community safe and secure we require that all of our Keepers undergo our state-of-the-art ID Verification and liveness testing before they are able to complete their first transaction on the site.

A two way review system is also required after each transaction from both the Renter /Lender to ensure that the experience was a great one. Having great reviews shows you’re a trusted member of the community and will increase your chances of renting/ lending in future.

We have also have a one strike and you're out policy, removing you from the Best Kept Shared community for repeat offenses like but not limited to damaging items, not returning items in a timely manner, repeatedly cancelling requests, lending counterfeit items etc. 

ID verification is mandatory for both renters and lenders on our site. The process take between 1-3 minutes to complete during which time you ‘ll be asked to upload your Emirates or National UAE ID, answer a few basic questions about yourself and perform a liveness test.

Your ID documentation is not stored by Best Kept Shared. All documentation is held by a secure third party ID verification provider. 

Our policy is that all items listed on the site are 100% authentic. We run spot checks on our listings and if a Lender is caught uploading an inauthentic item they will immediately be banned from the site.

It is proven that users with a profile picture gain higher rental conversion rates as it helps to build to trust if someone can put a face to a name. However, although we highly recommend you to add a profile picture, we respect that some people like their privacy.

In this instance we offer an option to ensure that your photo is hidden and it will only be shown to perspective lenders or renters once they have requested to rent or lend an item from you.

Reviews are core to our site, they help us to keep the community accountable and facilitate trust among Keepers. We work on a star system, with 5 stars being the highest rating. It is mandatory for both the Renter and Lender to rate each other when the rental is complete.

At the time of review we also encourage Renters to upload a picture of them wearing the item IRL, helping future renter’s access size and fit by seeing how an item looks on real women. 

Respecting the rental period is crucial as many of our Lenders will have short turnaround times between rentals; meaning that if returned late you could be leaving them out of pocket. A late fee of 150 AED per day will be charged to the Renter for late returns. 

In an exceptional circumstance arrises and the Renter can't return the item on the agreed date, we suggest messaging the Lender and explaining the situation to see if there is any flexibility on the return date. 

For late Renters MUST Contact Us on: [email protected] or 055 570 1717 to rearrange the dry cleaning collection

Building trust within our Keeper community is the key to success in our marketplace so we’ve build trust into the tech through real-time ID verification and liveness testing of all users, 2 way user ratings, secure messaging & payment.  If you don't feel comfortable with a renter's profile you are under no obligation to approve the rental.
Our platform provides you with an easy, safe and secure way to rent out your wardrobe, through ID verification, secure messaging and payment. If a transaction happens outside of the platform you aren't protected in any way. If a member tries to communicate with you outside the platform please report them via email us at [email protected] so we can keep the community of women using the platform safe. Anyone caught transacting off site will be immediately banned. 

Best Kept Shared manages the pick up and delivery of the item via our 3rd party delivery and dry cleaning supplier.

Lender: When you approve the rental request in the system you will be asked to choose a pick-up time on the rental date. The courier company will then be notified of the pick up date and time and when the time comes you will receive live updates on the drivers location so that you can follow the journey. Renter: How do I know when the rental will be delivered? Your item will arrive to you at 8pm on the night before the first day of the rental period (for next day delivery, it will arrive at 8pm on day one of the rental duration). Our courier company will be in touch with you on the day.
Upon booking, your return date and time will be automatically specified. Simply have the item ready for collection by our dry cleaner.
No need to worry, the delivery charge is already included in the rental fee for all standard rental and purchase transactions (the fee is AED 25).

First point of call is to contact us at 050 514 0293 or [email protected] and contact the lender via the onsite messaging system, we may still be able to get the item to you in time.

However, if it is too late you can request a refund on your RENTING TAB > SELECT BOOKING >RETURN

Please select 'Item didn't arrive in time' as the reason for return.

Refunds will be made back to the payment solution used initially by the customer. Except for cash payments which will be refunded in BKS Credit. Please allow for up to 10-12 days for the refund transfer to be completed.

Yes, dry cleaning is mandatory for all rentals and will be arranged by Best Kept Shared via our 3rd party dry cleaning supplier - Champion Cleaners. The dry cleaners will collect the item from the renter and return it, cleaned, to the lender. For first time rentals it is the responsibility of the lender to ensure that the item is dry cleaned and ready for rental.